When will my order ship?
All orders will be processed in 1-3 business days. We ship via UPS ground from our warehouse in California. As soon as your order ships, you’ll receive an email with tracking information.
**Note: Our current shipping operation does not allow for shipments to PO mailboxes.
Where is my order?
If you have not received your order 2 weeks after estimated delivery, please contact Customer Support (email@example.com) for assistance. Shipping delays related to COVID-19 may impact orders and we are doing our best to get your order to you as quickly as possible.
How much does shipping cost?
We’re pleased to offer free ground shipping on domestic orders $50 and over. For orders under $50 and expedited orders, shipping will be calculated based on the order total and it's destination.
Do you offer international shipping?
Armadale Brands' products are currently only available for domestic shipping, however we are currently working on making them available worldwide!
REPAIRS & REPLACEMENTS
Armadale Brands’ products go through rigorous testing for safety and durability. While our products are high-quality and long-lasting, every now and again there will be an outlier. If you run into a problem, please contact Customer Support (firstname.lastname@example.org) for assistance. We are happy to replace defective products within our 365 day warranty period.
Our Customer Support team will be happy to assist when processing your warranty claim. Please do not hesitate to contact us for product support, warranty, and maintenance related questions via email. Please have your model number on hand.
Proof of purchase indicating the date and location of your purchase is required when seeking a replacement. We are unable to refund or replace products without proof of purchase as well as a full name, shipping address, and telephone number.
RETURNS & REFUNDS
Due to our current fulfillment practices, all products purchased through armadalebrands.com are final sale. We are unable to take refunds or returns at this time. If you have received a product that has been damaged during shipping, is defective or needs replacement, please see our "Repairs & Replacements" policy above.
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